JC500 LTE Android Box
JC500 is a multi-functional device suitable for heavy vehicle video telematics.
It has multiple sockets to support various external devices to achieve more
communication expansion capabilities in diverse application scenarios. jc500
Support Various External Devices
With two RS232 UART, you can connect multiple external terminals, such as:RFID reader, Fuel sensor, Load sensor, temperature sensor.
Support Various External Devices
  • Drowsiness
    Drivers of long-distance trucks, vans, taxis, and taxi drivers are prone to fatigue driving because they stay in the driving position for along time.
  • Distraction
    Distracted driving behavior like phone calls, eating, and smoking are also one of the Causes of fatal accidents.
  • Driver Monitoring System
    Using DMS technology, JC500 monitors such potentially dangerous and illegal Behaviors and alerts the driver when signs of drowsiness or distraction are detected.
Drowsiness
Distraction
Driver Monitoring System
Driver Behavior Analysis
Control the driver's driving dynamics, rationalize the driver's behaviors such as harsh acceleration, rapid deceleration, and hard braking to reduce the accident rate and improve fuel economy of the fleet.
  • Harsh Acceleration
  • Hard Braking
  • Sharp Turn
Event Video to Cloud
In the event of a serious accident, collision or improper driving behavior, the video will be automatically transmitted. With the 4G connection, you can get faster data speed and larger network coverage, and respond immediately.
Event Video to Cloud
Comprehensive Protection of Drivers and Assets
Cameras help you stay connected to the drivers in your fleet by accurately tracking their performance. They can help drivers advance their skills and make better decisions, also can protect against false claims and unexplained damage to guard your assets.
Comprehensive Protection of Drivers and Assets
LTE
LTE 4G network coverage with fallback to 3G and 2G.
WiFi Hotspot
WiFi Hotspot Stay connected, across all your devices.
Panic Button
Panic Button It allows drivers to alert fleet managers in the event of an emergency or compromising situation.
2x Cameras
2x Cameras Front camera 720P; Inward/ Rear camera 1080P, open for Driver's fatigue driving detection.
Remote Engine Cut-off
Remote Engine Cut-off Protect your vehicles with the flip of a switch.
GPS Tracking
GPS Tracking Real-time positioning can be viewed through WEB & APP
G-Force Sensor
G-Sensor 6-axis acceleration sensor
Live Streaming Video
Live Streaming Video It helps protect your fleet against vandalism, theft, and accidents.
Application Area
  • Logistic TruckLogistic Truck
  • School BusSchool Bus
  • Industrial VehicleIndustrial Vehicle
Learn more about what we do Contact Us
Category Item Specification Remark
Main Chips OS Android 8.1 GO
System ARM Cortex A53, 2GB+16GB
Network band LTE/WCDMA/GSM FDD_LTE: B1/B2/B3/B4/B5/B7/B8 /B17/B20
Features DVR Two-channel video recording simultaneously H.264 encoding;
Loop-Recording;
MP4
Live view In-car/front-car live video streaming via APP RTMP live stream
Remote video/picture
Video playback Playback the history videos pre-stored in TF card
Voice monitoring
Interface RS232 Open for RFID reader, Fuel sensor, CANBUS data transmitting, OBD data transmitting
SOS Panic button
ACC detection
ADC 12V/24V
Remote engine cut-off
USB data interface
Hardware Cameras Front camera HD 720P, viewing angle 100°
Inward/ Rear camera AHD, 1080P, viewing angle 120° , cable length maxim 10M, open for Driver's fatigue driving detection.
Wi-Fi IEEE802.11 b/g/n
Bluetooth Data transferring BT4.0, open for ibeacon, TPMS, OBD etc.
G-Sensor
Light-Sensor
Gyroscope
Battery External battery lithium Polymer battery, 600mAh
GPS antenna External
MIC & Speaker
TF card Max 128GB
Working temperature -20℃ ~+70℃
JC500 User Manual PDF
Real-time video problem
After customers get the equipment, some devices have been unable to achieve real-time video function

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

All the devices under the customer account suddenly cannot provide real-time video, and the customers receiving feedback are all in the same or adjacent areas

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

After customers get the equipment, some devices have been unable to achieve real-time video function.

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Historical video problem
When some devices view the historical video on the APP or Web side, the file is empty after the customer searches, or cannot be played

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

The client can only view the historical video of the device on one side of the Web or APP

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Customer feedback is not able to view the historical video of JC200's built-in camera on the platform side

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Remote video/picture problem
The client can only view the historical video of the device on one side of the Web or APP

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

The client can only view the historical video of the device on one side of the Web or APP

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Customer feedback is not able to view the historical video of JC200's built-in camera on the platform side

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Event video problem
The client can only view the historical video of the device on one side of the Web or APP

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

The client can only view the historical video of the device on one side of the Web or APP

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Customer feedback is not able to view the historical video of JC200's built-in camera on the platform side

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Device offline problem
The client can only view the historical video of the device on one side of the Web or APP

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

The client can only view the historical video of the device on one side of the Web or APP

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Customer feedback is not able to view the historical video of JC200's built-in camera on the platform side

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.