JC500
JC500 LTE Android Mini MDVR

The JC500 LTE Android Mini MDVR is a multi-functional device suitable for heavy vehicle video telematics. It has multiple sockets to support various external devices in order to achieve more communication expansion capabilities in diverse application scenarios.

JC500 LTE Android Mini MDVR
Support Various External Devices
With two RS232 UART ports, you can connect multiple external terminals, such as an RFID reader, load sensor.
Support Various External Devices
  • Drowsiness
    Long-distance trucks, vans and taxi drivers are prone to fatigued driving because of their long hours behind the wheel.
  • Distraction
    Distracted driving behaviors like using the phone, eating, and smoking are the causes of countless fatal accidents.
  • Driver Monitoring System
    Using DMS technology, the JC500 monitors potentially dangerous and illegal behaviors, then alerts the driver when signs of such behaviors are detected.
Drowsiness
Distraction
Driver Monitoring System
Driving Behavior Monitoring
Leveraging data on the driving behavior of your drivers, including harsh acceleration, harsh braking, and sharp turn will help reduce accident rate and improve fuel economy of your fleet.
  • Harsh Acceleration
  • Hard Braking
  • Sharp Turn
Event Video to Cloud
In the event of a serious accident, collision or improper driving behavior, the JC500 will, as required, capture event videos and send them to the cloud for storage. With a 4G connection, you can have faster data speeds and wider network coverage, enabling you to respond or take action immediately.
Event Video to Cloud
Comprehensive Protection for Drivers and Assets
The JC500 helps you stay connected to the drivers and assets by accurately tracking their performance and locations. They can help drivers advance their skills and make better decisions as well as protect against false claims and unexplained damage to your assets.
Comprehensive Protection of Drivers and Assets
LTE
LTE 4G network coverage with fallback to 3G and 2G.
WiFi Hotspot
WiFi Hotspot Stay connected, across all your devices.
Panic Button
Panic Button Allow drivers to alert fleet managers in the event of an emergency or compromising situation.
2x Cameras
2x Cameras 1080P Front camera plus 720P Inward/ Rear camera, open for driver fatigue detection.
Remote Engine Cut-off
Remote Engine Cut-off Protect your vehicles with the flip of a switch.
GPS Tracking
GPS Tracking Track and check the real-time location of your fleet via the web and app.
G-Force Sensor
G-Sensor 6-axis acceleration sensor
Live Streaming Video
Live Streaming Video Help protect your fleet against vandalism, theft, and accidents.
Application Area
  • Logistic TruckLogistic Truck
  • School BusSchool Bus
  • Construction VehicleConstruction Vehicle
JC500
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Network Connection Wi-Fi 2.4 GHz, Hotspot
802.11 b/g/n
BT Support
Standard Version GSM & WCDMA & 4G GSM: 850/900/1800/1900
WCDMA: B1/B2/B5/B8
FDD LTE: B1/B2/B3/B4/B5/B7/B8/B20/B28A/B28B
TDD LTE: B38/B39/B40/B41(100M)
Hardware CPU ARM Cortex A53 1.4GHz
OS Android 8.1 GO
GNSS GPS+BDS
G-Sensor BMI160, 6-axis
Mic Support
Speaker Support
Data Interface Micro USB 2.0
Memory TF card (Max. 128G)
SIM Card Nano-SIM
LED Red: Power
Blue: LTE
Green: GPS
Camera Front Camera 1920×1080/25FPS/F 2.2/Full Color/120° viewing angle
Remote Cabin-View Camera 1280×720/25FPS/F 2.0/Full Color in Daytime & Monochrome in Dim Light/100° viewing angle
Image Format H.264
Others Battery External, 600mAh
Power Supply B+/ACC/GND
Operating temperature –20°C~+70°C
Operating voltage 9V-30V DC
Leaflet PDF
Real-time video problem
After customers get the equipment, some devices have been unable to achieve real-time video function

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

All the devices under the customer account suddenly cannot provide real-time video, and the customers receiving feedback are all in the same or adjacent areas

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

After customers get the equipment, some devices have been unable to achieve real-time video function.

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Historical video problem
When some devices view the historical video on the APP or Web side, the file is empty after the customer searches, or cannot be played

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

The client can only view the historical video of the device on one side of the Web or APP

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Customer feedback is not able to view the historical video of JC200's built-in camera on the platform side

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Remote video/picture problem
The client can only view the historical video of the device on one side of the Web or APP

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

The client can only view the historical video of the device on one side of the Web or APP

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Customer feedback is not able to view the historical video of JC200's built-in camera on the platform side

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Event video problem
The client can only view the historical video of the device on one side of the Web or APP

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

The client can only view the historical video of the device on one side of the Web or APP

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Customer feedback is not able to view the historical video of JC200's built-in camera on the platform side

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Device offline problem
The client can only view the historical video of the device on one side of the Web or APP

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

The client can only view the historical video of the device on one side of the Web or APP

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Customer feedback is not able to view the historical video of JC200's built-in camera on the platform side

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

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