Dual Camera Lens
Dual Camera Lens
The dual-facing dashcam has both an integrated road-facing and detached driver-facing camera that records in the cab, enabling you to monitor the road ahead and the driver.
Driver Behaviour Monitoring
Control the driver's driving dynamics, rationalize the driver's behaviors such as harsh acceleration, rapid deceleration, and hard braking to reduce the accident rate and improve fuel economy of the fleet.
  • Harsh Acceleration
  • Hard Braking
  • Sharp Turn
Event Video to Cloud
Event Video to Cloud
In the event of a serious accident, collision or improper driving behavior, the video will be automatically transmitted. With the 4G connection, you can get faster data speed and larger network coverage, and respond immediately.
Panic Button
In the event of an accident, the panic button allows the driver to asks for help by calling the SOS phone number continuously and marks important video footage for review. The external SOS button is within easy reach, making the rescue response more efficient and faster, protecting the driver's safety.
Panic Button
Do-it-yourself Installation
Do-it-yourself Installation
The JC400 detached driver-facing camera is easy enough to install and use that you don't need to fork out for expensive expert installation. You can install it on the windowshield or place it at the dashboard. Just choose any position you like.
4G+3G+2G+WIFI
4G+3G+2G+WIFI More choices, a wider range of data networks
1080P Video Resolution
1080P Video Resolution Crystal-clear, 1080P resolution video
Panic Button
Panic Button Emergency button for driver safety
Locked SIM/ SD Card Design
Locked SIM/ SD Card Design Protect your property and privacy
GPS Tracking
GPS Tracking Highly accurate GPS tracking provides real-time vehicle location data
2x Cameras
2x Cameras Dual camera option – monitor the driver as well as the road ahead
G-Sensor
G-Sensor 6-axis acceleration sensor
Android 8.1 Go
Android 8.1 Go Powerful system as guarantee, more flexible operation speed
Open I/O
Open I/O OBD/CANBUS/RS232
Application Area
  • Ride HailingRide Hailing
  • Taxi OperatingTaxi Operating
  • Car InsuranceCar Insurance
  • Commercial FleetCommercial Fleet
JC400
Learn more about what we do Contact Us
Network Connection Wi-Fi 802.11 b/g/n
Standard Version GSM & WCDMA & 4G GSM: 850/900/1800/1900
WCDMA: 85D/900/1900/2100
4G FDD: B1 B3 B5 B7 B8 B20
TDD: B38,B39,B40,B41
American Version GSM & WCDMA & 4G GSM: 850/900 1800/1900
WCDMA: B2 B4 B5 B8
FDD: B2 B3 B4 B5 B7 B12 B17
TDD: B38 B40 B41 (100M)
Note: The difference in Standard Version and American Version lies in hardware. It is recommended to debug by version.
Hardware CPU ARM Cortex A53 @1.4GHz
OS Android Android  8.1 GO
Flash memory RAM+ROM LPDDR3 1GB+eMMC 16G
Front camera Forward recording Built-in, AHD, 1080P, dynamic frame rate, 120° viewing angle
Detached camera Detached camera Detached camera, AHD, 720P, dynamic frame rate, 100° viewing angle, night vision
GPS module GPS+BDS Built-in ceramic antenna
G-Sensor Accelerometer, Gyroscope 6 axis
MIC & Speaker Built-in
SD card Max 128GB
I/O Configuration ACC Ignition detection
Relay Immobilization Remote engine cut-off
UART I/O(Extended I/O) Open for RFID reader,Fuel sensor,Load sensor,Temperature sensor
SOS Panic button
Power Supply voltage DC 12-24V work for car, truck, bus, electric automobile etc.
External Battery
External Battery 450mAh
For emergency situation when car battery is disconnected
Size Dimension 109*69*52 mm
Weight 225g
JC400 User manual PDF
JC400 Leaflet PDF
Real-time video problem
After customers get the equipment, some devices have been unable to achieve real-time video function

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

All the devices under the customer account suddenly cannot provide real-time video, and the customers receiving feedback are all in the same or adjacent areas

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

After customers get the equipment, some devices have been unable to achieve real-time video function.

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Historical video problem
When some devices view the historical video on the APP or Web side, the file is empty after the customer searches, or cannot be played

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

The client can only view the historical video of the device on one side of the Web or APP

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Customer feedback is not able to view the historical video of JC200's built-in camera on the platform side

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Remote video/picture problem
The client can only view the historical video of the device on one side of the Web or APP

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

The client can only view the historical video of the device on one side of the Web or APP

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Customer feedback is not able to view the historical video of JC200's built-in camera on the platform side

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Event video problem
The client can only view the historical video of the device on one side of the Web or APP

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

The client can only view the historical video of the device on one side of the Web or APP

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Customer feedback is not able to view the historical video of JC200's built-in camera on the platform side

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Device offline problem
The client can only view the historical video of the device on one side of the Web or APP

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

The client can only view the historical video of the device on one side of the Web or APP

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Customer feedback is not able to view the historical video of JC200's built-in camera on the platform side

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.