Dual Channel Dash Cam

Dual Camera Lens
Dual Camera Lens
The JC400 dashcam features an integrated road-facing camera and a detachable cabin-facing camera that records the cab, enabling you to simultaneously monitor the road ahead and the situation in the cabin.
Driving Behavior Monitoring
Leveraging data on the driving behavior of your drivers, including harsh acceleration, harsh braking, and sharp turn will help reduce accident rate and improve fuel economy of your fleet.
  • Harsh Acceleration
  • Hard Braking
  • Sharp Turn
Event Video to Cloud
Event Video to Cloud
In the event of a serious accident, collision or improper driving behavior, the JC400D will, as required, capture event videos and send them to the cloud for storage. With a 4G connection, you can have faster data speeds and wider network coverage, enabling you to respond or take action immediately.
Panic Button
In the event of an accident or other emergency, one-press of the panic SOS will trigger the device to help the driver or passenger initiate an emergency call to pre-set SOS numbers and the back office until the call is answered and to flag important video footage for review. The external SOS button can be installed within easy reach of the driver or passenger for quick activation, giving peace of mind to all.
Panic Button
Do-it-yourself Installation
Do-it-yourself Installation
The detachable cabin-facing camera supplied in the JC400 packing list is easy enough to install and use. No need to pay a fortune for professional mechanic, you can install it yourself on the windshield or place it directly on the dashboard or anywhere you like.
4G+3G+2G+WIFI
4G+3G+2G+WIFI More choices, a wider range of data networks
1080P Video Resolution
1080P Video Resolution Crystal-clear, 1080P resolution video
Panic Button
Panic Button Emergency button for driver/passenger safety
Locked SIM/TF Card Design
Locked SIM/TF Card Design Give added protection to critical video footage, the SIM/TF card, and your privacy
Live Tracking
GPS Tracking Enable real-time tracking of your fleet and provide accurate location data for analysis and stolen vehicle recovery
2x Cameras
2x Cameras Monitor what happens on the road and in the cabin at the same time
G-Sensor
G-Sensor 6-axis acceleration sensor
Android 8.1 Go
Android 8.1 Go Powerful system as guarantee, more flexible operation speed
Open I/O
RS232 (Optional) Support fuel level sensor, temperature sensor, card reader, etc..
Application Area
  • Ride HailingRide Hailing
  • Taxi OperatingTaxi Operating
  • Car InsuranceCar Insurance
  • Commercial FleetCommercial Fleet
JC400
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Network Connection Wi-Fi 802.11 b/g/n 2.4 GHz, Hotspot 
Eurasian Version GSM & WCDMA & 4G GSM: 850/900/1800/1900MHz
WCDMA: B1/B2/B5/B8
4G FDD: B1/B3/B5/B7/B8/B19/B20
TDD: B38/B39/B40/B41 (100M)
American Version GSM & WCDMA & 4G GSM: 850/1800/1900MHz
WCDMA: B2/B4/B5
FDD: B2/B3/B4/B5/B7/B12/B17
TDD: B38/B41 (100M)
Note: The difference in EurasianVersion and American Version lies in hardware. It is recommended to debug by version.
Hardware CPU
ARM Cortex A53 @1.4GHz
OS Android Android  8.1 GO
Flash memory RAM+ROM LPDDR3 1GB+eMMC 16G
Front camera
AHD, 1080P, dynamic frame rate, 118°horizontal viewing angle
Detachable camera
AHD, 720P, dynamic frame rate, 100° horizontal viewing angle
GNSS module GPS+BDS Built-in ceramic antenna
G-Sensor Accelerometer, Gyroscope 6 axis
MIC & Speaker Built-in
TF card Max 128GB
I/O Configuration ACC Ignition detection
Relay Immobilization Remote engine cut-off
UART I/O (Extended I/O) Open for RFID reader, fuel sensor, load sensor, temperature sensor
SOS Panic button
Power Supply voltage DC9-30V Suitable for cars, trucks, buses, electric automobiles, etc.
External Battery
External Battery 450mAh
For emergency situation when car battery is disconnected
Size Dimension 109*69*52 mm
Weight 225g
use manual PDF
Leaflet PDF
Installation Video
Real-time video problem
After customers get the equipment, some devices have been unable to achieve real-time video function

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

All the devices under the customer account suddenly cannot provide real-time video, and the customers receiving feedback are all in the same or adjacent areas

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

After customers get the equipment, some devices have been unable to achieve real-time video function.

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Historical video problem
When some devices view the historical video on the APP or Web side, the file is empty after the customer searches, or cannot be played

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

The client can only view the historical video of the device on one side of the Web or APP

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Customer feedback is not able to view the historical video of JC200's built-in camera on the platform side

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Remote video/picture problem
The client can only view the historical video of the device on one side of the Web or APP

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

The client can only view the historical video of the device on one side of the Web or APP

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Customer feedback is not able to view the historical video of JC200's built-in camera on the platform side

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Event video problem
The client can only view the historical video of the device on one side of the Web or APP

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

The client can only view the historical video of the device on one side of the Web or APP

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Customer feedback is not able to view the historical video of JC200's built-in camera on the platform side

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Device offline problem
The client can only view the historical video of the device on one side of the Web or APP

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

The client can only view the historical video of the device on one side of the Web or APP

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Customer feedback is not able to view the historical video of JC200's built-in camera on the platform side

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

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