1、How to choose the best GPS tracker?
We offer several types of Jimi GPS trackers, including personal trackers, vehicle trackers and asset trackers and bus tracking solutions; Please contact us for more information or recommendation with info@jimilab.com
2、How does the Jimi GPS Tracker work?

Our GPS Tracking devices contain two modules:

1. GPS module: This module will allow the locator device to get its location from the GPS satellites.
2. Cellular module: This module acts almost as a cell phone. It transmits the information received from the GPS module to the cellular networks and from there to our servers.Once the information is received in our servers, special software processes it and presents it to you in our GPS Tracking web system.
3、What affects GPS accuracy?
Many factors affect how accurate your GPS is. The atmosphere, the ionosphere and the position of your receiver could all affect GPS accuracy. Any buildings, natural structures or heavy foliage that obstructs the GPS' view of the sky may decrease the position accuracy.
4、Does Jimi GPS tracker need a SIM card?
Yes, think of your tracker as another phone. You insert a SIM card and that phone number is where you send your text messages to.
5、What if I am outside GSM coverage area?
Your device will store up outgoing messages until it is connected to the GSM network. When the GSM network resumes the data will stream back to server. Nothing will miss.
6、What types of tracking systems are there?

There are two types of GPS Tracking Systems:

a. Real Time tracking systems: This type of system will collect the information of the vehicle and send it immediately or every 30 seconds to the servers that will process the information. This type of system is ideal when it is a priority to have an on-line, instant control of the vehicles activities.
b. Passive tracking systems: This type of system will collect the information of the vehicle and store in the memory of the GPS device. It is ideal for those cases when requirements are less strict.
7、How do I access my account?
You will be provided with an online account and given a personal login and password of your choice. You will also be given the website address of your GPS tracking website. Any computer with a working standard Internet browser is required to login and locate your vehicle.
8、What if I go inside a building and lose GPS signal?
Your device stores your location when you enter the building and once outside and moving it will start updating your location again. The same applies to tunnels.
9、I am unable to get my first location for more than 2 minutes, what could be the problem?
1. There should be no nearby tall buildings or houses.
2. Antenna signal will not pass through metallic or magic type tint.
3. Vehicle should not be moving when trying to get your first fix.
4. Units should not be placed or covered behind metal objects.
5. Acquiring your first location should take only 30 seconds to 1 minute with a good GPS signal in the area. Should the acquiring of a signal take too long, simply remove the unit's power and re-insert it again - this re-starts the search process.
10、Is Jimi ISO certified?
Our Manufacturing and Assembly is ISO certified, and copies of the certificates are available upon request.
11、Why are my Maps not displaying?
If the GSM network is available,your device will turn to LBS location when you enter the builiding , the accuracy not accurate as GPS location. Once outside and get GPS singals, it will start to upload your GPS location again. The same applies to tunnels.
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