Inactive device does not support renewal on platform.
The sales account can modify the user expiration time on the device management page. On the "device" page, find the device, click update user expiration date, and modify the user expiration date.
If you want to down tracksolid app, please scan the QR code.
Issue command “check location” on the platform to query new location. If the location returned deviate from the location displayed on the platform, that means something is wrong with the platform. Please contact us for support.
Yes, after you login, just click “Help ” on the upper right corner in page, then you can have yourself guided.